Privacy Policy
Last Updated: October 7, 2025
At Dvida Inc. (“Dvida,” “we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit www.dvidaspa.com, schedule an appointment, or communicate with us online or offline.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to deliver and improve our services. The types of information we may collect include:
Personal Information:
Your name, phone number, email address, date of birth, and billing details when you schedule an appointment, fill out a form, or contact us.
Treatment Information:
Relevant medical or aesthetic details voluntarily provided by you for service customization or consultations.
Automatically Collected Information:
IP address, browser type, device data, and site usage statistics collected through cookies, pixels, and analytics tools to help improve website performance and user experience.
2. How We Use Your Information
We use your information for purposes including but not limited to:
- Scheduling, confirming, and managing appointments
- Sending reminders, updates, and promotional offers
- Providing customer support and responding to inquiries
- Processing payments and managing billing
- Improving our website, marketing, and overall customer experience
- Meeting legal, compliance, or safety requirements
- We may occasionally use anonymized data to analyze service trends or improve performance.
3. Communication Consent (SMS, Email, and Calls)
By providing your phone number or email, you consent to receive communication from Dvida Inc. related to appointments, reminders, special offers, and important updates.
- Message and data rates may apply.
- Message frequency varies.
- Reply STOP to unsubscribe or HELP for assistance.
Your consent is not a condition of purchase.
4. How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure.
This includes encrypted systems, secure hosting providers, and restricted access to sensitive information.
While no online system is 100% secure, we take all reasonable precautions to protect your personal information.
5. Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share limited information only with trusted service providers who assist with:
- Appointment scheduling or communication systems
- Payment processing
- Website hosting and analytics
These providers are required to keep your information confidential and use it only to perform authorized functions.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve site functionality, analyze traffic, and enhance the user experience.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.
7. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request correction or deletion of inaccurate information
- Withdraw consent for marketing communications
To exercise these rights, contact us at info@dvidaspa.com.
8. Data Retention
We retain your information only as long as necessary to provide our services, fulfill legal or accounting obligations, and resolve disputes.
9. Links to Other Websites
Our website may include links to external websites or third-party tools. Dvida Inc. is not responsible for the content or privacy practices of those external sites.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If we learn that we have inadvertently received such data, we will delete it immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Dvida Inc.
Chicago Location: 677 N Clark St, Chicago, IL 60654
(312) 374-3352
Cary, NC Location: 201 Shannon Oaks Cir, Suite 200, Cary, NC 27511
(984) 253-3377
Wake Forest, NC Location: 3434 Rogers Rd, Suite 140, Wake Forest, NC 27587
(984) 333-1313
